FAQ
Orders & Delivery
How long is delivery?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Do you ship internationally?
Yes, we ship worldwide. However, our main markets will be Angolan, British, Portuguese, Mozambican and Brazilian.
Returns & Refunds
Can I return items?
Yes, within 30 days if unused and with tags. Please read our refund policy carefully at Refund Policy
How do I get a refund?
Processed via original payment method.
Payments
What payment methods are accepted?
Our payment methods are exposed on the footer in ways to pay. You will also see them in the page product
Is it secure?
Yes, all payments are SSL encrypted.
Account & Marketing
Do I need an account to order?
No, but it's easier to track orders.
Can I unsubscribe from emails?
Yes, click "Unsubscribe" at the bottom of any email.
Stores
Do you have phisical stores?
Yes, our main store is located in Luanda, Angola. We will soon have a studio in Lisbon, Portugal and we also have a branch in Manchester, UK.